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Event Helper Internship

Lush Asia Ltd. | Dec 2013

Key Achievements & Contributions:

  • Served as an event assistant on the Christmas Truck Tour Campaign and successful product launches

  • Presented the products and interacted with the guests

  • Collaborated with the team in the campaign

Key Skills Gained:                       

  • Presentation skills

  • Team-working

Part-Time Sales Assistant

Hallmark Ltd. | Jun 2013 – Aug 2013

Key Achievements & Contributions:

  • Introduced and provided products information to the customers

  • Assisted in maintaining daily routine in the shop

Key Skills Gained:

  • Be attentive to customers

  • Time management skills

Part-Time Sales Assistant

Lush Asia Ltd. | May 2012 – Sep 2012

Key Achievements & Contributions:

  • Conveyed brand messages and values to the customers

  • Presented and demonstrated products to the customers  

  • Collaborated with the retail team

Key Skills Gained:

  • Persuasion Skills

  • Team-working

Volunteer, Internship & Employment

Things that I have learnt

Public Relations Internship

Wonderful Sky Financial Group Limited. | Mar 2017 - Present 

Key Achievements & Contributions:

  • Assisted the PR team to prepare event materials

  • Collaborated with the team and the other departments throughout the daily routines

Key Skills Gained:

  • Event preparation and management skills

  • Team-working

Translation Volunteer Program

Animals Asia | Mar 2017 - Present

Key Achievements & Contributions:

  • Assisted fundraising programmes coordinator with translation of the fundraising programmes materials into Traditional Chinese

  • Supported the marketing assistant on translation of web and eDM copy

Key Skills Gained:

  • Translation skills

  • Writing skills

Tokyo City University Volunteer Program

Edith Cowan University | 2016

Key Achievements & Contributions:

  • Assisted TCU students in transition to Australian life

  • Built up a sense of community belonging through a series of activities

  • Facilitated inter-cultural and social engagement

Key Skills Gained:

  • Leadership skills

  • Interpersonal and networking skills

Customer Service Internship

Lush Asia Ltd.  |  Oct 2014 - Jan 2015

Key Achievements & Contributions:

  • Handled customer inquiry by replying emails and answering customer service hotline

  • Managed online chat room accounts 

  • Resolved product or service problems by clarifying the customer's complaint and advising the 

       best solution

Key Skills Gained:

  • Active listening 

  • Using positive language

Emily Tsz Ming Cheung

Contact Detail

Social Media

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