Emily Cheung
My Professional Resume
Event Helper Internship
Lush Asia Ltd. | Dec 2013
Key Achievements & Contributions:
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Served as an event assistant on the Christmas Truck Tour Campaign and successful product launches
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Presented the products and interacted with the guests
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Collaborated with the team in the campaign
Key Skills Gained:
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Presentation skills
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Team-working
Part-Time Sales Assistant
Hallmark Ltd. | Jun 2013 – Aug 2013
Key Achievements & Contributions:
Introduced and provided products information to the customers
Assisted in maintaining daily routine in the shop
Key Skills Gained:
Be attentive to customers
Time management skills
Part-Time Sales Assistant
Lush Asia Ltd. | May 2012 – Sep 2012
Key Achievements & Contributions:
Conveyed brand messages and values to the customers
Presented and demonstrated products to the customers
Collaborated with the retail team
Key Skills Gained:
Persuasion Skills
Team-working

Volunteer, Internship & Employment
Things that I have learnt
Public Relations Internship
Wonderful Sky Financial Group Limited. | Mar 2017 - Present
Key Achievements & Contributions:
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Assisted the PR team to prepare event materials
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Collaborated with the team and the other departments throughout the daily routines
Key Skills Gained:
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Event preparation and management skills
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Team-working
Translation Volunteer Program
Animals Asia | Mar 2017 - Present
Key Achievements & Contributions:
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Assisted fundraising programmes coordinator with translation of the fundraising programmes materials into Traditional Chinese
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Supported the marketing assistant on translation of web and eDM copy
Key Skills Gained:
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Translation skills
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Writing skills
Tokyo City University Volunteer Program
Edith Cowan University | 2016
Key Achievements & Contributions:
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Assisted TCU students in transition to Australian life
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Built up a sense of community belonging through a series of activities
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Facilitated inter-cultural and social engagement
Key Skills Gained:
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Leadership skills
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Interpersonal and networking skills
Customer Service Internship
Lush Asia Ltd. | Oct 2014 - Jan 2015
Key Achievements & Contributions:
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Handled customer inquiry by replying emails and answering customer service hotline
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Managed online chat room accounts
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Resolved product or service problems by clarifying the customer's complaint and advising the
best solution
Key Skills Gained:
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Active listening
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Using positive language